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All amenities

Room amenities

  • Air Conditioning
  • Air conditioning
  • Automatic wake up call
  • High-speed Internet in your room
  • Iron at reception
  • Operator wake up call
  • RJ 45 outlet
  • Safe deposit box in room
  • Satellite/cable colour TV
  • Sweet Bed
  • WiFi in your room
  • Work desk in all rooms

Bathroom amenities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Shower
  • Toilets


  • Audible smoke alarms in rooms
  • Deadbolts and/or locks in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Sprinkler in room


Around the Hotel

Business stays

  • Company

    MNSTR HOME AFFAIRS&npsb;(0.3km / 0.19mi)
    NOVENA MEDICL CTR&npsb;(0.5km / 0.31mi)
    PROCTOR GAMBLE&npsb;(0.5km / 0.31mi)
  • Convention centre

    MBS CONV CENTER&npsb;(8.5km / 5.28mi)
    SUNTEC CITY&npsb;(5.1km / 3.17mi)


  • Clinic/hospital

    TANTOCKSENG HOSPTAL&npsb;(0.3km / 0.19mi)

Culture & Theatre

  • Museums

    ART MUSEUM&npsb;(4.8km / 2.98mi)
    NATIONAL MUSEUM&npsb;(4.2km / 2.61mi)

Parks & Leisure

  • Casino

    MBS CASINO&npsb;(8.5km / 5.28mi)
    RWS CASINO&npsb;(12.8km / 7.95mi)
  • Mall and Shopping Centre

    NOVENA SQR SHOP CTR&npsb;(0.5km / 0.31mi)
    ORCHARD ROAD&npsb;(3.7km / 2.3mi)
  • Movie theatre

    GV CINEMA&npsb;(0.5km / 0.31mi)
  • Tourist attraction

    MBS SKY PARK&npsb;(8.5km / 5.28mi)
    RESRT WORLD SENTOSA&npsb;(12.8km / 7.95mi)
    SINGAPORE FLYER&npsb;(6.1km / 3.79mi)
    UNIVERSAL STUDIO&npsb;(12.8km / 7.95mi)


All hotel services

Offered Services
Paying Services


  • Bus/coach parking area
  • Private indoor parking


  • Bathroom doors 32 inches wide
  • Comply w/ Americ. Disability Act
  • Reduced mobility facilities
  • Wheelchair access


  • Connecting rooms available

Business Services

  • High-speed Internet
  • Internet connectivity
  • WIFI in the communal areas
  • WiFi access
  • WiFi at the hotel
  • WiFi in your room


  • Babysitting on request

Business Services

  • Fax machine


Customer Reviews

Partnership with



We stayed for a total of 10 nights staggered over 3 weeks. Excellent service by the staff. Efficient reception on checking in and out. Clean rooms. Comfortable beds. Fabulous breakfast deals served by busy but efficient and cheerful staff.

Georges N


Hotel is located 7min walk nearbye the mrt and just opposite a mall, with numerous places to have dinner or a drink. The Ibis is just too expensive for its value. Breakfast is acceptable, coffee is not. Bathroom would require to be refreshed. Washing/drying machine very usefull


Would like to thank GM Jessica Uekermann for the hand written card, fruit platter as the selected guest of the day. Rooms and all were fine. However was given 2 bottles of water and 1 bottle contained white plastic ring and dirt which was stuck on the base of the glass bottle and some others floating. Only saw the disgusting dirt after drinking about quarter of the bottle. Just makes one wonder if normal guests will get treated with water from canal? Disappointed with level of hygiene of a hotel from Accor group.



Everything about the hotel is average. Don’t get me wrong It’s a decent hotel it’s just that nothing’s so fantastic or impressive about it. Downside is the air conditioning is not working well in our room. Although we truly appreciate that they allow us a late check out

Dewan H M I


One of the best hotel in Singapore. I like to rebook this hotel. Foods & service was excellent. Duty Manager Mr Aziz Bin was very kind & helpfull. Guests need the Manager like a Aziz. Thanks Mr Aziz. ....................



When I arrived, a lot of guests were queing for checking in, which were served by 2 counter. But the waiting time were not long. The staff were efficient. As accor gold member, my room was upgraded to bigger room. Thank you so much. My husband very happy that he could enjoyed the bigger bed just for himself. The room was clean. The handy phone was useful, could be used as hotspot when we were outside the hotel. The connection was fast. There were snack, muffins, infused water, coffee, tea, even teh tarik at the lobby that you could enjoy anytime.



Very nice experience. Good rooms, courteous staff, best service and nice good. I liked the shuttle service to Novena MRT and Handy phone. Both were very useful. The breakfast had varieties. Though their dinner menu had less vegetarian options, the presented item was good.



Stayed in IBIS Novena from 15-18 Nov. 2017. The room, toilets were cleaned and well organized. Handy phone is a great addition to my expectation. The front desk service is excellent. There are several food outlets /shopping just opposite the hotel or very close by and you can have your nice lunch or dinner at USD 6.00.The bus stand is at walking distance and the hotel provides shuttle service to MTR at an interval of every 30 min. The breakfast is fine and restaurant is nicely located in ground floor. In Singapore standard, IBIS really provides value for money.

Yuliana L


First come in the ambiance so nice from check in until evening, when i want to sleep, i cant sleep cause my leg itching, my assumption the linen is clean but when i sit with leg up at the under table near sofa and the dust move to my leg and move to linen when i sleep, so whole night i cant sleep cause itching, at the day i didn't know what happening, i though i eat something allergic that why i am not inform FO, but when i go back and rethink yeah the problem at the under table. the room amenities only shower cap, and vanity bag, there is no toothbrush inside but only by request at HK. luckily at second day all nice until the check out at the third day.



The staff was very friendly throughout. From the front desk to the restaurant, they were always smiling and willing to oblige where possible. As an Accor member, the front desk was very helpful and I managed to get a room with 3 beds as my wife and I were bringing my two boys for this staycation. At the restaurant, they invited us to sit inside as we were early by 20 mins as they did the finishing touches before starting to serve lunch at 12 noon. The downside was that they did not have cutlery for kids. The room had 1 cup with lipstick stains and another with grains of instant coffee from the last use. When the kids dropped their toys under the bed, I was surprised to see the amount of dust under the beds - looks like it had not been vacuum for weeks. The people at ibis were service oriented and I think they did a great job; the housekeeping can play catch up.



The service was great. U got a phone with unlimited call and internet so u didnt need to buy a local phone simcard. The breakfast was great with very reasonable price. Not a lot of kind food but it's ok. A lot of vegan menu so my husband can eat. Welcome drink is very standard. The location 10 min from MRT. 3min to fairprice supermarket. 10 menit to local foodcourt and boo tong kee. A great place to stay. The shuttle bus just pick up from mrt novena.



Good location, near Shopping mall, MRT and have shuttle service to hotel or only 10 minute by walk. Good service, my room air-condition not cold but staff try to fixed it, and I like handy phone service that make my trip comfortable and wonderful.

Allan D


Commedation to F.O. Sheryl who did great job in accomodating us and attending our needs. Room is average in size. Location is accessible. Environment is good I feel safe in staying here. No guest service available.

Gualtiero C


A real pleasant hotel in the expensive Singapore. Nice clean and confortable place to stay for a business or sighseeing visit in Singapore. Good value for money! A real good stay without spending too much!



Location is not very good, in order to use metro as public transfort you have to ride a bus for 3 stop from hotel to Novena station. Also they have shuttle but time table is not good. there is no shuttle afer 20:00 for saturday and sunday. Wifi was perfect. Cleaning was perfect. Breakfat was good but hotel was crowded, you have to wait empty table every morning. There was a tea, cake corner , when we asked to waiter he said that they are allocated to members. Nobody in reception informed us that we can use this corner as a member.



Going to or back from working office is very convenient as hotel provided shuttle service to the nearby MRT station. Shopping Mall is nearby which is also convenient for looking food to eat or buy grocery goods as well.



This trip back to Ibis, noticed a vast improvement from the counter staff especially the staff by the name of WIN as after my complaints, he escorted me to the room to Ensure the air conditioning is in working condition but sadly to say the shower door was a nightmare as the water keep flowing out to the floor and resulted to having to be very careful otherwise accident may happened. Do take if you have senior people with you.



We really enjoyed our time at Ibis. Clean rooms and excellent service etc.The free shuttle to Novena MRT was very useful but would prefer longer hours particularly on weekends which has a decreased service times. The room is small but adequate (we only used it for sleeping anyway!) and the free mobile phone was very handy and a big plus.



Excellent and friendly service right from shuttle pick-up point and throughout my stay. Room was upgraded as per my online requests with no extra charges and check-out extended till 3pm. Requests for additional amenities were promptly attended to and with a smile. Extremely pleasant stay and shall return again to enjoy such pleasantness.



Good location with lots and lots of local culture around. Easy walk to Novena MRT but a free curteosy bus was provided. Fabulous breakfast as well. Daniel at reception was particularly welcoming and had some local knowledge for us.


Ibis Hotel

ibis Singapore Novena



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